Urgent Care Video Visits for Kids
Monday–Friday: 7 a.m. to 10 p.m. ET Saturday–Sunday: 8 a.m. to 9 p.m. ET
Expert Urgent Care for Your Child
It's easy to get quality care from a ¾Ã¾Ã¾Ã¾Ã¾Ã¾Ã¾Ã¾«Æ· Children's Health provider when you need it, even on holidays. Your child doesn't have to be a ¾Ã¾Ã¾Ã¾Ã¾Ã¾Ã¾Ã¾«Æ· patient. Simply use the ¾Ã¾Ã¾Ã¾Ã¾Ã¾Ã¾Ã¾«Æ· app on your smartphone, tablet or computer to have a secure video visit. A visit can cost as little as $0 depending on your insurance. Ask your insurance about coverage for telehealth.
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Hours and Eligibility
- Your child can see a provider any time Monday–Friday from 7 a.m. to 10 p.m. ET, and Saturdays andÌý Sundays from 8 a.m. to 9 p.m.ET.
- We care for all kids, from newborn to 18 years.
- Your child doesn’t have to be a ¾Ã¾Ã¾Ã¾Ã¾Ã¾Ã¾Ã¾«Æ· patient.
For emergencies, call 911 or visit an emergency department.
You Can Schedule a Video Visit Too
If your child is a current patient, you may be able to schedule a video visit with their ¾Ã¾Ã¾Ã¾Ã¾Ã¾Ã¾Ã¾«Æ· primary or specialty care provider. Call your provider’s office to set up an appointment.
Conditions We Treat
We treat many minor illnesses and injuries when your regular provider isn’t available. Turn to us for:
- Abdominal pain, change in stoolÌý
- Animal bites, burns, cuts
- Colds, flu, upper respiratory infectionsÌý
- Conjunctivitis (pink eye)
- CoughÌý
- Fever
- Headaches
- Infected wounds
- Mild allergic reactions
- Rashes, insect bites
- Vomiting, diarrhea, dehydrationÌý
If the online ¾Ã¾Ã¾Ã¾Ã¾Ã¾Ã¾Ã¾«Æ· provider finds that your child needs a higher level of care, they’ll let you know. And they’ll tell you if you should see your child’s regular provider, urgent care or go the emergency department.
How It Works
Step 1: Get Started
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- Create an account.
- Plan to use a device with a camera and microphone.
Step 2: Launch Your Visit in the ¾Ã¾Ã¾Ã¾Ã¾Ã¾Ã¾Ã¾«Æ· App
- Choose Video Visit from the main menu.
- Choose Select a Provider, and pick an available ¾Ã¾Ã¾Ã¾Ã¾Ã¾Ã¾Ã¾«Æ· provider.
- Pay securely.
- You and your child meet with the ¾Ã¾Ã¾Ã¾Ã¾Ã¾Ã¾Ã¾«Æ· provider. You’ll share your child’s history and symptoms, and the provider will diagnose and treat your child. If your child is a ¾Ã¾Ã¾Ã¾Ã¾Ã¾Ã¾Ã¾«Æ· patient, the provider can see their full medical record. If a prescription is needed, the provider will send it to your pharmacy.
Step 3: After Your Visit
- You’ll get a visit summary in the app.
- Your child’s regular primary care provider can get a summary too. If your child is a ¾Ã¾Ã¾Ã¾Ã¾Ã¾Ã¾Ã¾«Æ· patient, we’ll add the summary to their medical record.